pk635 Privacy Policy — How We Handle Your Personal Information

1 Introduction & Scope

This Privacy Policy ("Policy") is issued by pk635 ("the Platform", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at pk635.org. This Policy describes how pk635 collects, uses, stores, discloses, and protects personal data relating to players ("you", "your", "User") who access or use the pk635 platform, including its website, mobile browser interface, and all associated services.

This Policy applies to all personal data processed by pk635 in connection with your account registration, identity verification, deposits and withdrawals using Pakistani payment methods including EasyPaisa and JazzCash, gameplay activities, customer support interactions, and any promotional communications you have opted into.

By creating a pk635 account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you disagree with any aspect of this Policy, you should discontinue using pk635 and may request account closure.

2 Information We Collect

pk635 collects personal data in two broad categories: information you provide directly, and information generated automatically through your use of the Platform.

Information You Provide Directly:

• Registration Data: Full legal name, date of birth, registered mobile number (Pakistani), and any email address you choose to associate with your account;
• Identity Verification (KYC) Documents: CNIC number and copy, passport, or other government-issued photo identification required to verify your identity prior to withdrawal processing;
• Payment Information: EasyPaisa wallet number, JazzCash number, bank account details (HBL, UBL, Meezan Bank), Raast ID, or other payment account identifiers provided for deposit and withdrawal purposes;
• Support Communications: The content of messages, live chat transcripts, and any supporting documents you submit to pk635 customer support;
• Responsible Gaming Preferences: Deposit limits, self-exclusion periods, session time preferences, and other responsible gaming tool configurations you establish.

Information Collected Automatically:

• Device & Technical Data: IP address, browser type and version, operating system, device type (mobile or desktop), screen resolution, and device identifiers;
• Usage Data: Pages visited on pk635.org, time and duration of visits, links clicked, game sessions initiated, wagers placed, and lobby navigation patterns;
• Transaction Logs: Complete records of deposits, withdrawals, bonus credits, wager amounts, game outcomes, and account balance history;
• Location Data: Approximate geographic location derived from your IP address for fraud prevention and licensing compliance purposes. pk635 does not collect precise GPS location data.

3 How We Collect Your Data

pk635 collects your personal data through the following mechanisms:

1. Direct Submission: When you complete the pk635 registration form, submit KYC documents, initiate a deposit or withdrawal, contact support, or configure your account settings;
2. Automated Technical Collection: Through server logs, session tracking systems, and platform analytics that record your interactions with pk635.org during your visit;
3. Cookies and Similar Technologies: Through cookies and browser storage mechanisms as described in Section 8 of this Policy;
4. Payment Processor Confirmation: When EasyPaisa, JazzCash, Raast, or bank partners confirm transaction details as part of the payment processing workflow;
5. Identity Verification Partners: Where pk635 engages third-party KYC service providers to assist in verifying the identity documents you submit, those providers may return verification results and associated data to pk635.

4 How We Use Your Information

pk635 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account creation and management	Name, mobile number, date of birth
Identity verification (KYC)	CNIC/passport copy, name, DOB
Processing deposits and withdrawals	Payment account details, transaction history
Fraud prevention and AML compliance	IP address, device data, transaction logs
Customer support	Account details, support communication history
Responsible gaming tool operation	Deposit history, session data, limit preferences
Platform security and abuse prevention	IP address, device identifiers, login history
Legal and regulatory compliance	All categories as required by licensing obligations
Marketing communications (opt-in only)	Mobile number or email (where consent given)

pk635 does not use your personal data for automated decision-making that produces legal or similarly significant effects without providing you the opportunity to seek human review of that decision.

5 Legal Basis for Processing

pk635 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to operate your pk635 account, process payments, and deliver the gaming services you have contracted for through registration and acceptance of Terms;
• Legal Obligation: Processing required by our gaming licence, anti-money laundering regulations, and other applicable legal and regulatory obligations, including mandatory KYC procedures;
• Legitimate Interests: Processing for fraud prevention, platform security, and prevention of multiple account creation, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications, non-essential cookies, and any other purposes for which we have obtained your explicit, informed consent, which you may withdraw at any time.

6 Sharing Your Information

pk635 does not sell your personal information. We share your data only with the following categories of third parties, and only to the extent strictly necessary for the stated purpose:

• Payment Processors: EasyPaisa (Telenor Microfinance Bank), JazzCash, Raast infrastructure, HBL, UBL, Meezan Bank, and 1LINK receive the minimum transaction data necessary to process your deposits and withdrawals;
• KYC & Identity Verification Providers: Where we use third-party verification services to confirm your identity documents, those providers process your KYC data under contractual data processing agreements with pk635;
• Game Content Providers: Game studios (such as Pragmatic Play, BGaming, Hacksaw Gaming) may receive pseudonymised game session identifiers for the purpose of delivering game content and resolving technical disputes. These providers do not receive your name, contact details, or payment information;
• Fraud Prevention and Security Services: We may share device identifiers and behavioural data with fraud detection partners to protect the integrity of the pk635 platform and its players;
• Regulatory and Law Enforcement Authorities: pk635 will disclose personal data to competent regulatory bodies, law enforcement agencies, or court orders where required to do so by applicable law or our licensing obligations;
• Professional Advisors: Legal counsel, auditors, and compliance advisors may access personal data as strictly necessary for the professional services they provide to pk635, under appropriate confidentiality obligations.

7 Payment Data & Financial Information

Given that pk635 processes real-money deposits and withdrawals in Pakistani Rupees via domestic payment infrastructure, financial data is among the most sensitive categories of information we handle. pk635 applies heightened protections to payment data:

• EasyPaisa and JazzCash wallet numbers are stored in encrypted form and accessed only for the purpose of processing your initiated transactions;
• Full bank account numbers are not stored by pk635 in unencrypted form at any point;
• pk635 does not store card numbers (where applicable) directly — card processing is handled entirely by PCI-DSS compliant payment processor infrastructure;
• Transaction history is retained in encrypted form for the periods required by our gaming licence and applicable financial record-keeping obligations;
• pk635 will never ask you to share your EasyPaisa PIN, JazzCash PIN, or bank internet banking credentials via chat, email, or any other channel. Any such request is not from pk635.

8 Cookies & Tracking Technologies

pk635 uses cookies and similar browser-based storage technologies on pk635.org. Cookies are small text files stored on your device that help the Platform function correctly and help us understand how players use the site.

pk635 uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled without preventing you from using pk635.
• Functional Cookies: Remember your preferences such as language settings, lobby filter selections, and responsible gaming tool configurations across sessions.
• Analytics Cookies: Help pk635 understand aggregate usage patterns, popular game categories, and platform performance metrics. Data collected is pseudonymised and does not identify you individually.
• Security Cookies: Used for fraud detection purposes, including identifying anomalous login attempts and flagging suspicious account activity patterns.

You may control non-essential cookies through your browser settings. Note that disabling all cookies may impair certain Platform functions including the ability to remain logged into your pk635 account during a session.

9 Data Retention

pk635 retains your personal data for the periods necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law, regulatory obligation, or legitimate business need. The following general retention guidelines apply:

• Active Account Data: Retained for the duration of your active account relationship with pk635 plus a minimum of five (5) years following account closure, in accordance with standard gaming licence record-keeping requirements;
• KYC Documents: Retained for a minimum of five (5) years following account closure, as required by anti-money laundering regulatory frameworks;
• Transaction Records: Retained for a minimum of five (5) years following each transaction date;
• Support Communications: Retained for a minimum of three (3) years from the date of the communication;
• Marketing Consent Records: Retained for as long as the consent remains active and for a reasonable period thereafter to demonstrate compliance;
• Dormant Account Data: Where an account has been inactive for twelve (12) consecutive months, pk635 may archive account data to restricted storage but retains it for the legal minimum period before deletion.

10 Data Security

pk635 implements a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and pk635 infrastructure;
• Encryption of sensitive data fields (including payment identifiers, KYC document references, and passwords) at rest in the database;
• Role-based access controls ensuring that only pk635 staff with a specific operational need can access particular categories of player data;
• Regular security audits and penetration testing of the pk635 platform infrastructure;
• Multi-factor authentication requirements for pk635 staff access to systems containing player personal data;
• Incident response procedures with defined escalation timelines in the event of a detected data security incident.

11 Your Data Rights

Subject to applicable law and the limitations inherent in our legal and regulatory obligations, pk635 recognises the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data pk635 holds about you. pk635 will provide this within a reasonable timeframe following identity verification;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. For account details, you may update some information directly in your account settings;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our overriding retention obligations under applicable law and our gaming licence;
• Right to Restriction: You may request that we restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data;
• Right to Data Portability: Where technically feasible, you may request an export of personal data you have provided to pk635 in a structured, machine-readable format;
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. Marketing opt-out is available at any time via account settings or by contacting support;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

To exercise any of the above rights, contact pk635 support via the live chat on the platform or via email at [email protected]. pk635 will require identity verification before processing data rights requests. We will respond within thirty (30) calendar days of receiving a complete request.

12 Minors & Age Verification

pk635 is strictly a 21+ platform. The Platform is not intended for and does not knowingly collect personal data from individuals under the age of twenty-one (21). Age verification is a mandatory step in the account registration and KYC process for all pk635 players.

Where pk635 discovers or has reasonable grounds to believe that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to:

• Permanently close the associated account;
• Delete all collected personal data relating to that individual to the extent consistent with our legal obligations;
• Reverse any financial transactions to the extent operationally feasible;
• Report the matter to appropriate regulatory authorities where required by law.

13 International Data Transfers

pk635's primary server infrastructure is hosted in data centres with appropriate technical and organisational security measures. Some of the third-party service providers we engage — including game content studios, fraud detection services, and KYC verification providers — may be located in jurisdictions outside Pakistan.

Where personal data is transferred to third parties in other jurisdictions, pk635 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. Such safeguards may include contractual data processing agreements incorporating standard data protection clauses, or the engagement of service providers certified under recognised international data protection frameworks.

14 Changes to This Policy

pk635 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When material changes are made, we will notify registered players via the mobile number or other contact details held on their account, and will update the "Last Updated" date at the top of this document.

Your continued use of the pk635 platform following the effective date of an updated Privacy Policy constitutes your acknowledgment of the updated terms. We encourage you to review this Policy periodically. The most current version is always available at pk635.org/privacy-policy.

15 Contact & Data Queries

For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data by pk635, please contact us through the following channels:

• Live Chat: Available 24/7 on the pk635 platform — the fastest way to reach our support team for any account or data query;
• Email (not clickable): [email protected] — for formal data rights requests, mark the subject line clearly as "Privacy / Data Rights Request";
• Response Time: Data rights requests are processed within thirty (30) calendar days of receipt of a complete request including successful identity verification.